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FAQs

Counting Issues:
How can a scale count something? I thought scales were only good for weighing things?
 
Good question. A counting scale is, in fact, a weighing scale, but with two major differences. First, the load cell (the electromechanical device that translates pressure to weight) is about a hundred times more sensitive than the type you might find in a standard weighing scale. Secondly, it is the special circuitry inside a counting scale that allows it to interpret weight as a piece count. The scale's microprocessor compares the known weight of the sampling with the weight of the total lot on the scale and displays the corresponding count.
Why do you offer your scales in different weight capacities (6, 12, and 30 lbs. for example)? Since the price is the same, why wouldn't I just want the highest capacity possible?
The critical decision when buying any scale is to match the scale's weight capacity with the counting task at hand. That's because there is an inverse ratio between a scale's weight capacity and it's sensitivity. The lower the weight capacity, the higher the sensitivity (the scale's ability to differentiate one part from another when counting). Inversely, the higher the weight capacity, the lower the sensitivity. This fact is not a limitation of our line of scales, it's just the laws of physics at work!

As an example, if your primary counting need is to count business cards, labels, small tags, or other light weight items, a low capacity scale, say 6 lbs., would be best.

QTech's expertise in this area will assure that the scale you purchase will be best suited to your specific counting or weighing needs.

I noticed that the platter size on the QCS Model is 9 x 11". How can I count 11 x 17" paper on this scale?
The platter size does not have to match the size of the item you are counting. It this case, the 11 x 17 sheets can overhang the platter edges without affecting the count, provided the sheets don't touch the table surface. For convenience, however, you can make a 'false platter' from a sheet of corrugated cardboard or 1/8" thick masonite. Place this false platter on the scale and press the TARE key to remove the weight from the scale memory. Now you can proceed with counting as usual.

QTech also offers two pre made expansion platters for use with the QCS, ECS, and X-RES models. These are recommended if you need to count larger size sheets.

 Operation Issues:

How long do the "C" cell batteries last when used in the ECS and X-RES models?
You can expect up to 200 hours of continuous operation which is about 10 times longer than expensive NiCad batteries. The ability to operate on readily available alkaline batteries is one of the major advantages of these models.

 

Call Toll-Free 1-800-831-4175
sales@qtechscales.com
129 Cramer Road • Jewett, New York 12444 USA
518-734-6514 • Fax: 518-734-6497
 
All Major Credit Cards Accepted at QTech Buiness Products All Major Credit Cards Accepted at QTech Buiness Products

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